Shop-Vac 962-20-00 Ultra Pro SR Wet/Dry Vacuum 20-Gallon, 12-Amp

Product Details

U ltra Pro Series vac. Up to 10 times the motor life. Up to 25% more vacuum performance than standard shop vacs. 250 CFM. 12A motor. Rugged 20 gallon plastic tank won't rust or dent and includes drain plug. Automatic float shut off prevents wet pickup ove

• Accessories Included: 8' x 2.5" LockOn Hose, 2.5" Extension Wands, 14" x 2.5" Floor Nozzle w/Brush, 8" x 2.5" Utility Nozzle, 2.5" Crevice Tool, 1.25" Hose, Cartridge Filter w/Retainer, Collection Filter Bag
• 10 Year Warranty
• 18' Power Cord
• Rear Transport Handle & Storage Basket
• Extra Large Tank Drain

Customer Reviews ::

OK - but misleading info on Amazon - and they have been told about discrepencies 6 months ago! - Thud - Seattle, WA USA
The vacuum works well when it works. I too had a kinked hose(other reviewer had same problem) due to poor packaging. I called the factory and they sent me a new hose no questions asked. The factory person did not care that they had a packaging problem... It also came with a defective caster and it too was replaced no questions asked.

After a few months of light use, it would not start reliably. I took it apart and found the plastic switch button was not designed to allow full depression of the switch under it. I had to grind away some plastic to allow full stroke of the button. Now it works again.

WARRANTY- be warned: IT IS NOT WARRANTED FOR 10 YEARS - ONLY THE MOTOR ITSELF carries that warranty. THE MOTOR CONTROLLER AND EVERYTHING ELSE IS ONLY WARRANTED FOR 1 YEAR. SHAME ON AMAZON FOR CONTINUING TO ALLOW THE ADVERTISEMENT SAYING 10 YEAR WARRANTY! I had already contacted Amazon about this roughly 6 months ago.

NOISE: I have a decibel meter and found the vacuum runs in the 80-85 DbA range - not horrible - better than many. OSHA allows 85 decibel for 8 hour exposure for a reference.

HOSES: NO 1-1/4" HOSE INCLUDED OR any 1-1/4" ATTACHMENTS. Again Amaazon has been told about this error 6 months ago!